Activating/converting trial version of Access to full paid version

B

Betsy

I recently bought a new computer with Microsoft Office installed. It came
with a trial version of Access 2007. I purchased the full version. I have
installed it but when I try to activate it nothing happens. Do I have to
wait until the trail version expires before it will allow me to activate the
full version or do I need to uninstall the trial version first? In which
case, I cannot locate the trial version to uninstall when I look for programs
to uninstall. It only brings up Microsoft Office - which I definitely don't
want to uninstall. Help please?
 
D

DL

You have to uninstall all versions of Office including any activation
assistant, then clear temp folders & reboot, prior to installing any paid
for version, or component

The office version it was supplied with was a trial version, access alone is
not supplied prinstalled as a trial version
 
B

Betsy

The disc I have says - Microsoft Office Basic 2007 with Office Professional
2007 trial. I think that is where the trial version of access is located. I
do not have trial versions installed for word or excel. I tried to uninstall
and reinstall Microsoft Office System and then installing my paid version of
Access and it still says trial version.
 
D

DL

Have you uninstalled all / any versions of MS Office shown in add/remove,
then rebooted?
How many Disks was Office supplied on? or was it a DVD?
Did you have to explicitly install the trial version?

It maybe that after using Add/Remove for MS Office, you may then have to use
this article
http://support.microsoft.com/kb/928218/en-us

If you installed MS Office Basic, then installed Office trial the trial may
have overwritten some of the Office files/ registry entries, and as such it
is not uninstalling correctly.
 
B

Betsy

Ok I have uninstalled Office - my IT guy told me to rename the office folder
and that seemed to work. I have successfully installed Access and activated
it. I am now ready to reinstall Office. If i reinstall office will it
overwrite Access with the trial version? If so I do I go about installing
Office without that happening?
 
D

DL

If you install the trial version it will screw your sys and you will be back
to square1
Install only your paid for Basic edition
 

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