Activating OEM Office following Vista reboot

[Blubber1754]

Like all good MS products following a 12month working life Vista became
corrupted to a point where there was no other choice but to reload!
Interestingly the original restore point had been deleted due to me
switching some process off - not sure which and do not reall any notice.
Having secured all of my data and noted all of the necessary program’s I
needed to reinstall I took the step to reboot using the Packard Bell recovery
disc which I made the same day that I switched the machine on.
It did it job with no issues and the PC is up and running like a 12 year old
so to speak!
However, loading a purchased copy of MS office Professional 2007 was not so
easy. The supplier of the machine (PC World) loaded the package in store and
unknown to me installed a OEM version. I have the original certificate with
Product Key and all should be straight forward with regard to re-establishing
the required position. Not so!
Firstly the package on the PC following re boot was "Home and Student" and
"Works". Not sure where the Professional package sat but I am now thinking
that it was the wrong side of the partion.
I was informed that I was to down load the Trial version from the MS site
and all would be ok. No so!
I was told to uninstall the Home & Student package and then follow the
instructions under the activation wizard which I did and .... no result.
I have now spent nearly three days trying to resolve this issue and keep
hitting walls.
The point I am making is that in all of these issues as a novice when I see
restore, rebuild or repair I think that the meaning is obviously something
different to those now used by the IT world.
One solution I have been given is to purchase a new package to obtain the
correct key - it would appear that software is becoming a rental commodity
which I have no objections to if the price reflects this.
In short I have little time to mess around with this much longer and it
looks like it will be a case of taking the PC to the PC World Docs where no
doubt I will be relieved of more cash.
By the way MS offer a backup but the site won’t let me through and give no
explanation or options - Customer Care Opportunity.
The fact that the world now has to communicate through vast walls of
protection is great for the technical lads and lasses who I do have great
sympathy for but conversely increases the frustrations for the masses.
Do you have any solutions to meeting what I would like to see, which is the
acceptance of the key code I have purchased?

 

[DL]

Doubtless your recovery to origonal condition, included Works and an Office
Trial or OEM version of H&S

The Office 2007 that you purchased seperately woul'nt have been included in
the recovery disks you created
You need the Office pro disk, which you apparently failed to collect from PC
World.
If you have the receipt for your pro version you can obtail a copy.
I doubt whether the numpties at PC World will help, they will doubtlees
maintain that you have lost the Office Pro disks - and since you have the
key, which would have been on the cd/dvd case .........?
You cannot recover using any Office 2007 MS trial download, presumably you
were told to do this at PC World? - go back to them??? .....say no more,
Find a decent local PC shop, not a chain

BTW I had a win2k PC that ran 24/7 for 7+ years without requireing a
reinstall, my curent winxp & vista systems have yet to need any
reinstallation the oldest haveing survived for 5 odd years