activation problems

D

dej

My CPU and Motherboard crashed, replaced them and office needs to be
activated again. Use CD and never gets done (Office XP 2002).

Looked at registry and it seems office entries have been totally corrupted.
Can't uninstall from control panel or reinstall from CD as it says the
"patch package could not be opened. Verify that the patch package exists
and that you can access it, or contact the application vendor to verify that
this is a valid Windows Installer Patch Package" but since the product was
bought at the Microsoft Store I don't understand the problem.

Can anyone help?

I could use open office but would rather not as I own two copies of Office
one academic version from a teacher conference and one from the MS campus
store.
 
D

dej

Exact same error, patch package could not be open.

Thanks

What happens if you try the Detect\Repair option?
 
D

dej

Exact same error, patch package could not be open.

Thanks

What happens if you try the Detect\Repair option?
 
D

DL

After replacing your motherboard, you installed mobo chipset & other drivers
specific to your mobo?
 
D

DL

After replacing your motherboard, you installed mobo chipset & other drivers
specific to your mobo?
 
D

dej

Replaced MoBo with same. CPU changed from AMD 1300 to 1100 so no need to
change drivers.
 
D

dej

Replaced MoBo with same. CPU changed from AMD 1300 to 1100 so no need to
change drivers.
 

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