activation wizard

[patrick_font_dean]

Hello
I'm running Office 2003 Professional Edition (obtained through corporate
home use program) on XP Home Edition.

My problem is I get the "Document is locked" error whenever I try and edit
or create new documents. (reduced functionality mode) I understand this is
because I need to run the activation wizard.

I have tried deleting the files at C:\Documents and Settings\All
Users\Application Data\Microsoft\OFFICE\DATA in order to invoke the Activate
Product Wizard. An installer runs when I re-run word, but no activation
wizard.

When I go to "Help->Activate Product" nothing happens.

I've re-installed twice, and still no activation...

 

[Mary Sauer]

Have you used the phone number that is on the activation window and explained your
issue?
http://www.microsoft.com/licensing/resources/vol/numbers.mspx

 

[patrick_font_dean]

There was no activation window. Having deleted the data files, I then re-run
MSWord, and some installation progress bars run, but no activation wizard.
When I go to "Help->Activate Product" nothing happens - I'd be expecting the
activation wizard.

Hence no phone number....

 

[Andy_Jackson]

I have the same problem. Office 2003 Home Use Program, but I don't get an
Activation Wizard. What action should I take next?

 

[patrick_font_dean]

Right, I've sussed it..(months later, having been using Openoffice for a bit,
decided to return to the 'soft.)..

The way we fixed it:

Uninstall your Office Package
Run the registry editor (run regedit)
Delete Office from the Registry.
Reinstall Office.
This time (for me anyway) the activation wizard was reinvoked, which didn't
happen if I did a straight uninstall/reinstall.

I wasn't too keen on messing about with the registry at first, but I then
thought that Office is practically useless in reduced functionality mode, so
what's the worst that could happen!?

 

[R. Richardson]

Can you say some more about removing Office from the registry? I used a
registry optimizer to clean the registry and, I assume , remove Office. This
did not work.

What specificly needs to be removed from the registery?

Thanks

 

[patrick_font_dean]

I used CMD->regedit and found the office bit, and deleted that. Then
reinstalled using the original disk again, REMEMBERED TO ACTIVATE IT AS
WELL!! LOL.

 

[AndrewS]

Just to let you know I had the same problem, read this thread and fixed it! I
looked at article ID 313938 (which is not really for 2003) and then I did the
following:
Uninstall Office
Delete Office folders
deleted opa11 (no data.dat file present presumably does not apply to Office
2003?)
Renamed Config.msi folder
deleted registry keys as described in article ID 313938 as suggested in this
thread
reinstalled Office
opened Word
....and the Activation Wizard opened immediately!!
....and I activated and registered OK!!
Breathe sigh of relief.

Regards

Regards

Andrew

 

[R. Richardson]

Well 313938 would certainly have helped alot. Am I blind is your post the
first mention of 313938 in this thread?

I did fix the problem myself. I didn't do all the stuff with the temp
directories and the .msi folder. I just uninstalled Office and searched for
"MSoffice" using regedit. I removed the first 50 or so references that I
saw, rebooted windows and re-installed. The activation wizzard popped up and
all is well.

Prior to this, my experience with the registry is MSFT telling me, "only
experts should touch it." My experience editing the registry the way I did
was certainly exhilirating ( read terrifying).

Thanks

Regard,

 

[hanife]

Hello
I'm running Office 2003 student and teacher Edition (obtained through corporate
home use program) on XP Home Edition.

My problem is I get that when i get into word etc i get this activation thing up. it says activate software over the internet or by telephone. i chose over internet. but it says you have activated up to the limit for your product key i really do need help.

can you please reply back my email is (e-mail address removed) thanks