Activation

[Carol]

Hi. After installing Office Enterprise today, activation wizard comes up but
takes a few minutes to tell me there's no communication to the internet.
Internet IS active. I can't get to the activation screen. My Norton has
stopped working and Icon has disappeared from the taskbar. My Outlook 2003
has stopped working. I can't get into my e-mail. I'm in the middle of
transferring from Earthlink to Bellsouth and set up mail in Outlook 2003
which won't even come up now.

Any sugggestions?

 

[garfield-n-odie [MVP]]

Could be a pirate software issue. But just in case you actually
obtained an Enterprise version from a legitimate source, see
http://support.microsoft.com/?kbid=822519 "When you try to activate
Office programs over the Internet, you receive an error message".

 

[Carol]

Thank you. This is from my legitimate company resource for employees. I'll
try the link you suggested. I appreciate your help.