Activationserver Shut off ?

[Johannes H.]

Folks,
is the Activationserver gms.groove.net shut off?

Big problem:
one of our users purchased in Feb.2006 a professional licence of Groove 3.1
In June he got a new PC.
Now, if he likes to enter the activation key for his purchased Groove
professional version an "Activation Error" pops up, that he could not connect
to the activation server.
We tried several times over 3 weeks, network-access is ok.

Did he something wrong, or does it mean groove 3.1 died in silence.

 

[Mason]

Hi Johannes

Please access http://gms.groove.net/gms.dll to test the connection between
the user and the activation server.

And make sure there's no blank space in the activation key.