Activesync Sent items don't display correctly in Entourage!

L

lobo

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

Do we know if this is ever going to be fixed, I find it rather disturbing that it's still an issue since 2004???

The header information is not displayed in Entourage 2004 for an e-mail message that is sent by using Exchange ActiveSync

View products that this article applies to.
Article ID : 926521
Last Review : November 2, 2006
Revision : 1.2
SYMPTOMS
Consider the following scenario. In a Microsoft Exchange Server 2003 organization, you send an e-mail message from a mobile device by using Exchange ActiveSync. Later, when you view the Sent Items folder in Microsoft Entourage 2004 for Mac, the header information is not displayed for this e-mail message. Additionally, if you open this message, you notice that the header information is included in the body section of the message. However, the header information is unreadable.

CAUSE
This problem occurs because an additional character is added to the header information when an e-mail message is sent by using Exchange ActiveSync. This is in compliance to RFC 2822, section 2.1. The additional character is not handled in Entourage 2004.

This fix is even more of a problem, quote" "use Microsoft Outlook" end quote. Do me a favour!!!
 
P

Pawan Kapoor

This is not an issue with Entourage. This is a server side issue which got
fixed with Exchange Server 2007.
 
S

stuarts

Sure this is an Entourage issue. It is the ONLY Exchange client with this issue.

Stuart
 

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