ActiveX problem when accessing PWA

[asadim]

When I try to access Resource Center I get an error message saying that the
PWA active x control is needed and click here to download. I clicked on the
link and got another error saying it could not be downloaded. This had
worked before. The second message was:

The controls for Project Web Access cannot be downloaded correctly. To
download the controls:

* Verify your security settings in Internet Explorer are set to allow
ActiveX controls to be downloaded.
* Check to see if Internet Explorer has stopped the installation of the
ActiveX controls. To install the controls, on the Information Bar, click
Install ActiveX Control.
* You need to use a 32-bit version of your browser to download and run
the ActiveX controls.
* Contact your systems administrator.

There was no information bar asking me to install it and I am using IE 7,
which is 32 bit. I have made sure that ActiveX is allowed to be downloaded in
Internet Options (and btw I am running as the admin). Furthermore I have
checked that ActiveX plug-ins are enabled in Tools > Manage Add-ons > Enable
or Disable … Both PJ12enuC Class and PjAdoInfo4 Class were enabled.

Any help is greatly appreciated.

 

[Ken Stanfield [MSFT]]

In general, when you experience ActiveX download issues, your best bet is to
do the following:

1. Delete all instances of the offending control(s) from the Downloaded
Program Files directory. You can do this inside of IE or from a command
prompt. If you do it from inside of IE, you'll see the two PJ*.* listing
you described below. If you do it from a command prompt, you'll see a bunch
of PJ*.* dll and ocx files. Before deleting these, you should run:

regsvr32 /u FILENAME

....for each each PJ*.* related file you see.

2. You might even see a CONFLICT[X] subdirectory inside of the "Downloaded
Program Files" directory, in which case, repeat step #1 above for each PJ*.*
file you find.

3. Make sure that your ProjectServer URL is added to your list of trusted
sites.

4. Make sure that you've opened up sufficient privileges in IE to permit
controls to be downloaded and installed. In the IE settings dialog, look
carefully at any Advanced setting that is set to "Disable". However, keep
in mind that changing these settings carelessly can have unintended
consequences (possibily opening up IE to a security attack).

5. Attempt to download the controls again.