Activities tab produces message "Cannot display this view"

[David Hyde]

Suddenly my Outlook 2003 Contacts Activities tab has started to respond with
a "Cannot display this view. A Folder with that name already exists".

I have substituted the .pst files that Outlook uses for older, discarded,
files. The problem does not then occur.

Also I have run the command line switch /cleanfinders - no effect.

 

[Sue Mosher [MVP-Outlook]]

On the Properties dialog for the contacts folder, change the Activities groups to point at the right folders.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[David Hyde]

Thanks for the prompt reply.

Unfortunately changing the folders has no effect.

Also, if I try to do an advanced search on a contacts folder I get the
message "There are too many find dialogs open. Close tem..." I click the
"yes" button to close the dialogs and then the search produces as message
"Outlook cannot perform your search. Outlook cannot display this view.".

I have re-run the /cleanfinders option.

Regards
David Hyde

 

[Sue Mosher [MVP-Outlook]]

Tell us more about your configuration, such as what type of data store (Exchange mailbox, .pst file) contains these contacts and what activities groups you have configured.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[David Hyde]

Sue,

A quick and dirty solution I though would be to upgrade to Outlook 2007. It
worked.

Thanks

David Hyde