AD Sycnch in PS 2007

[ITPM]

We have a PM who recently had her name changed. Our Windows Admin changed
her name within AD, but when she tries to log on via Project Pro 2007 or via
PWA, she gets a logon error. PWA is still trying to log her on as her on via
her OLD userid. Windows authentication doesn't see the new userid.

If I deactivate her, and resynch with AD, Project Server finds her name at
reactivates her as it should with her new userid, but again...when trying to
access PS, it seems to be looking for her previous ID.

Any ideas that can help troubleshoot?

Thanks

 

[alavinsky]

Check on her PC, Control Panel, User Accounts, Manage Passwords and
see if those old logins are stuck in the system. Delete anything in
there that looks like it might be tied to PWA, and see if that fixes
it.

-A