R
Ray
Hello -
I've developed and distributed an add-in to my users, using a separate
Set-Up workbook to install the add-in for the user. This add-in was
built using XL07 (in compatability mode) and well-tested in XL02 (all
systems using Windows XP) ... most users are able to successfully
install the add-in, although a few have had to close then re-open
Excel. In all of these cases, the add-in loaded properly during
subsequent Excel re-starts.
However, some users have seen that the add-in appears to load properly
-- it appears in the list of add-ins (Tools>Add-Ins...) and is checked
to indicate that it's loaded. However, the included custom menu
doesn't appear and there's no way to activate the add-in manually. De-
activating the add-in and then re-activating (all using Tools>Add-ins)
fixes the issue (add-in loads fine) ... until the user re-starts
Excel, when the add-in again appears to load (check-box checked), but
no custom menu, etc....
Is there some Excel and/or Windows XP setting that would cause this
behavior? A registry setting perhaps?
It may useful to know that a similar phenomenon exists with another XL
add-in (created by a professional software developer) we use ... but
until now, it doesn't appear as though anyone has really investigated
why this might be happening.
TIA,
ray
I've developed and distributed an add-in to my users, using a separate
Set-Up workbook to install the add-in for the user. This add-in was
built using XL07 (in compatability mode) and well-tested in XL02 (all
systems using Windows XP) ... most users are able to successfully
install the add-in, although a few have had to close then re-open
Excel. In all of these cases, the add-in loaded properly during
subsequent Excel re-starts.
However, some users have seen that the add-in appears to load properly
-- it appears in the list of add-ins (Tools>Add-Ins...) and is checked
to indicate that it's loaded. However, the included custom menu
doesn't appear and there's no way to activate the add-in manually. De-
activating the add-in and then re-activating (all using Tools>Add-ins)
fixes the issue (add-in loads fine) ... until the user re-starts
Excel, when the add-in again appears to load (check-box checked), but
no custom menu, etc....
Is there some Excel and/or Windows XP setting that would cause this
behavior? A registry setting perhaps?
It may useful to know that a similar phenomenon exists with another XL
add-in (created by a professional software developer) we use ... but
until now, it doesn't appear as though anyone has really investigated
why this might be happening.
TIA,
ray