Rina said:
I Didn't install anything... that I know of. I installed "Office
2003" 1 week ago and am trying to get up to speed...
Yes, I did Google that file, discovered that it has something to do
with WinFax Pro 10.03, ( I do have Winfax 10.02).
You can't right click a file that doesn't exist... Yes, I did the
updates when I installed the program.
Searching Microsoft's support came up empty. Your link about Small
business server Client update has nothing to do with My setup... I'm
Running Office 2003 on a Home network, (XP pro) no server involved.
I have now deselected the "fax extension" in Outlook (Tools ->
Options ->
Will see how it goes.
Thanks
Rina
Did a bit more checking after your post and found some more info.
Windows XP comes with its own fax client. The file doesn't belong to
Symantec for their Winfax product. It is Microsoft's file although it
is possible that Winfax could also use it. I doubt MS Office's Detect
and Repair will help because it is not part of MS Office. It is part of
Windows XP so maybe booting using the Windows XP install CD and using
its Repair option (the second one since the first one just dumps you
into Recovery Console mode) would fix the problem. If you don't want to
the repair (or you applied SP-2 and only have an SP-1 install CD and no
slipstreamed CD that includes SP-2), you could try downloading the file
from the DLL download sites found in a Google search on that filename.
I don't have Winfax (and version). I don't use SBS 2003 (I'm running
WinXP Pro SP-2). However, I still do have the file on my system and it
is listed and enabled in Outlook 2002 as the add-in for the Windows XP
fax service. The fax service/client is there whether or not you install
MS Office. Outlook just pre-installs a configuration for it since it
detects you installed it on a version of Windows that has the fax
service (but the add-in enabled in Outlook won't affect whether or not
you have the fax service running or not). At one time, Outlook used to
include a crippled version of Winfax Basic to do faxing from within
Outlook. That disappeared. Windows XP includes its own fax service
(Fax) and fax client (Start -> Programs -> Accessories ->
Communications). No one I deal with personally or professionally uses
fax machines anymore. Maybe once a year I need to fax something to the
government so I handle that with just using the fax client program.
There appears still some integration between the Windows fax service and
Outlook as noted in
http://support.microsoft.com/?id=311794. However,
repairing Office won't affect files that don't belong to it but might
help in however it is configured within Outlook (and perhaps to step on
however Winfax might've screwed up Outlook that prevents using the
add-in to Microsoft's fax program). If disabling the add-in and
restarting Outlook fixes your problem, and if you have no intention of
ever using the fax client built into Windows XP, then just leave it
disabled.
I remember using Winfax Pro 10.02 about 2 years ago but had to give it
up (plus it is a dead product). It has known problems with its
integration with MS Office. You can turn off the integration in Winfax
and maybe that will fix the problem (of Winfax not interferring with the
Microsoft add-in for the Windows fax service shown in Outlook). Because
I didn't need anything of Winfax Pro (or Basic that came in Norton
Systemworks), I got rid of it (and didn't bother to install it when I
got Windows XP). I just use the fax service and client already included
in Windows XP. If you still want to use Winfax, see if disabling its
option to integrate with Office fixes your problem. I think the
"integration" was mostly a sharing of the contacts between Outlook and
Winfax. Symantec has their on KB article at
http://snipurl.com/6gt5 but
at this point you need to ask if you really need to have Winfax and
Outlook try to integrate with each other - or if you even need Winfax
anymore.
