Add-In Error

[Joe]

Hi,

Have a user who gets the following error every time she opens an Office 2003
application.

'C:\Documents and Settings\siobhan\Application
Data\Microsoft\AddIns\C:\ProgramFiles\CommonFiles\MicrosoftShared\Geography\mpoai9.dll'
is not a valid Office Add-in.

If I try to open the Com Add-Ins dialogue in Outlook it produces the same
error and fails to open.

What can i do to resolve this?

Thanks,
Joe

 

[Milly Staples [MVP - Outlook]]

With Outlook closed, rename extend.dat to .old.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joe asked:

| Hi,
|
| Have a user who gets the following error every time she opens an
| Office 2003 application.
|
| 'C:\Documents and Settings\siobhan\Application
|
Data\Microsoft\AddIns\C:\ProgramFiles\CommonFiles\MicrosoftShared\Geography\mpoai9.dll'
| is not a valid Office Add-in.
|
| If I try to open the Com Add-Ins dialogue in Outlook it produces the
| same error and fails to open.
|
| What can i do to resolve this?
|
| Thanks,
| Joe