Add in hampering Intellisync

[seacuke]

Hi,

I've got an add-in for Outlook (2000 +) that I've written in C#.
Basically it's a button that's added to a user's standard toolbar that
when clicked does some stuff with the selected email.

We're also using the Intellisync for Web product.

When IS4Web has updates being made to contacts on the Outlook machine
with the add-in installed, the UI never shows changes being made by
Intellisync. However, the changes *are* being made to the Outlook
database, and any subsequent launches of Outlook are picking up the
changes and displaying them correctly.

Has anyone else had issue with using Intellisync along with an
add-in? Intellisync is NOT an add-in, rather a third party piece of
software that writes data to the Outlook database directly.

TIA,
brian

 

[seacuke]

In addition, if someone makes a change on the Outlook Web client, the
change isn't reflected in the active Outlook session if the add-in is
loaded. However, new records ARE reflected.