add-in not found outlook -->antivirus

[Forsaker]

hi i have a problem with outlook regarding symantec anti virus , last night
someone updated the antivirus on the company server and somehow each time 2
users open their outlook they get :

the add-in "c:\program files Symantec_client_security\symantec Antivirus
"could not be installed or loaded . this problem may be resolved by using
detect and repair on the help menu . Unable to load "c:\program files <same
thing as before>" you may be out of memory,out of system resources, or
missing a .dll file .

at first i thought that the anti virus did nt installed well
i ve tryed to do the detect and repair,uninstalling the antivirus on the
client rebooting many times and each time i open outlook 2002 it gives me
that message also tryed to re-install the antivirus from the server and still
does nt work

i m kinda lost i ve looked in almost every options pannel in outlook and i
saw no place to modify or remove that path it s trying to find
, the only thing i did nt do is remove and re-install office XP but would nt
like to go that far if someone could help me i ll be really happy thx
in advance

 

[Diane Poremsky [MVP]]

tools, options, other, advanced, addins and uncheck the AV addin.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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