Adding a previously deleted resource

D

Dave K

We use AD synch to get our enterprise resources. One of them got deleted
using the clean up project server admin function, while the account still
existed in AD. Now I'm trying to add the resource to the ERP, but I'm
getting an error, "Duplicate Windows Account" when trying to add the user
from Project Pro (checking out the ERP, Insert -> New Resource From -> Active
Directory). The user does not exist anywhere in PWA, like the pull down list
from Manage Users and Groups, and the resource never charged any time. Then,
when I added the resource in PWA, it saved, showed up in Manage Users and
Groups, but was not showing in any resource views or build team.

How can I get this person to be an active enterprise resource again? Thanks.
 

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