adding comcast as POP account

[ducksnelvis]

I have added my comcast account and verfied all my info, passowrd etc. It's
all right, but when i click "test account settings," The first 3 complete -
establish network connection, find outgoing, find incoming, all work. The
4th option "Log onto incoming mail server" the status is failed. And the mail
send test e-mail message and it just gets stuck in "in progress."

i thought it wasn't a big deal, so i closed at of it and no messages come.

any thoughts?

thanks

 

[Milly Staples - MVP Outlook]

Let it complete and then post the exact error message you get.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ducksnelvis asked:

| I have added my comcast account and verfied all my info, passowrd
| etc. It's all right, but when i click "test account settings," The
| first 3 complete - establish network connection, find outgoing, find
| incoming, all work. The 4th option "Log onto incoming mail server"
| the status is failed. And the mail send test e-mail message and it
| just gets stuck in "in progress."
|
| i thought it wasn't a big deal, so i closed at of it and no messages
| come.
|
| any thoughts?
|
| thanks

 

[ducksnelvis]

i'll try later today, but last night it stayed like that for over a half
hour. it seems like something must be going on if the "Log onto incoming
mail server" status shows as failed. i'll try again, though

 

[ducksnelvis]

Okay here's what i've got

Test Account Settings
Task tab
Establish network connection – completed
Find outgoing mail server (smtp) – completed
Find incoming mail server (POP3) – completed
Log onto incoming mail server (POP3) – failed
Send test e-mail message – in progress
Error tab
Log onto incoming mail server (POP3) – Outlook could not connect to the
incoming POP3 mail server because your mailbox on the server was in use

Comcast is my ISP so comcast.net is my homepage. I signed out of my mail,
so that when i open it says "welcome guest" and not my name.

i'm so confused!

 

[Milly Staples [MVP - Outlook]]

Then I would contact Comcast since you are paying them for their service. Listen to the advice for setting up Outlook Express (they have instructions on their website) and apply the same settings to Outlook.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ducksnelvis asked:

| Okay here's what i've got
|
| Test Account Settings
| Task tab
| Establish network connection – completed
| Find outgoing mail server (smtp) – completed
| Find incoming mail server (POP3) – completed
| Log onto incoming mail server (POP3) – failed
| Send test e-mail message – in progress
| Error tab
| Log onto incoming mail server (POP3) – Outlook could not connect to
| the incoming POP3 mail server because your mailbox on the server was
| in use
|
| Comcast is my ISP so comcast.net is my homepage. I signed out of my
| mail, so that when i open it says "welcome guest" and not my name.
|
| i'm so confused!
|
| "Milly Staples - MVP Outlook" wrote:
|
|| Let it complete and then post the exact error message you get.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, ducksnelvis asked:
||
||| I have added my comcast account and verfied all my info, passowrd
||| etc. It's all right, but when i click "test account settings," The
||| first 3 complete - establish network connection, find outgoing, find
||| incoming, all work. The 4th option "Log onto incoming mail server"
||| the status is failed. And the mail send test e-mail message and it
||| just gets stuck in "in progress."
|||
||| i thought it wasn't a big deal, so i closed at of it and no messages
||| come.
|||
||| any thoughts?
|||
||| thanks

 

[Brian Tillman]

Then I would contact Comcast since you are paying them for their
service. Listen to the advice for setting up Outlook Express (they
have instructions on their website) and apply the same settings to
Outlook.

Or they can set up the account in Outlook Express, verify it works, and then
import that account into Outlook.

 

[ducksnelvis]

cool thanks, i'll try that

Or they can set up the account in Outlook Express, verify it works, and then
import that account into Outlook.