Adding Exceptions to Document Protection Word 2003

C

confused

If I try to add any users on my network to the Exceptions list (Editing restrictions) in the Protect Document task pane for Word 2003, I get the following message:
"Some of the users you have entered could not be added to the list because their names could not be verified."
I'm using the correct syntax, and they are certainly users on my network, but only the name of the person who logged in to the system before opening Word 2003 can add themselves to this Exceptions list. What could be wrong?
 

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