Adding fields to an Outlook Message

[Wenthe]

Outlook and Exchange 2003
I have added two text fields to the default message form for a fax mailbox
we have set up. I save the form and publish it to a Subscriptions folder I
created under the Mailbox. I right click on the Mailbox and select
properties \ Forms and associate the form with the folder. But when I try to
set this form as the default form when posting to this folder, I get an error
"Cannot create an item of this type in this folder"
Intuitively, this makes sense, but how do you work around it? I want a user
to be able to open the mail message, add an order number and a po number to
two different fields then close and save it. Those fields should show up in
the message list (after selecting them with field chooser) so other users can
look in theis mailbox and sort by Order number or PO number. This is
something that seems so easy it's ridiculous, but I can't figure out how to
make it happen.

 

[Sue Mosher [MVP-Outlook]]

THis is normal behavior. A message form can't be the default for any folder because messages are sent, not created for saving in a folder. Furthermore, even if you could make the form the default for the folder, that wouldn't magically change the MessageClass of incoming messages sent to that mailbox.

To do what you want, you need either an Exchange Server event sync to perform the MessageClass conversion for all mail arriving in that Inbox or a COM add-in installed on each user's machine that does the same thing on demand.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Wenthe]

Ok. So I think to myself, "What now?" Sue, is doing a MessageClass conversion
during an Exchange Server event sync covered in your book? I'm a coder, but
I haven't done alot with exchange and outlook.

 

[Sue Mosher [MVP-Outlook]]

No, my book covers Outlook programming, not Exchange programming. A Google search is probably your best jumping off point.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers