Adding new calendar items from American Airlines

O

outsidecenter

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Email Client: pop

Hi -

After you book a reservation on American Airlines, you have the option of adding it to Entourage (Outlook). It then asks if you want to save the file to your computer or open it using Entourage. Either method saves the .ics file to Entourage. However, if I try to add another reservation, it deletes the other one. I have tried the following:

1) Opening it and adding it (with Entourage)
2) Saving it first and then adding it
3) Renaming the file and then opening it
4) Saving the file and dragging and dropping it
5) Opening it and adding it with iCal

It doesn't matter which method I use. If I try to add more than one calendar item (.ics file) to Entourage, it deletes the previous .ics calendar items that came from American. Any suggestions would be greatly appreciated since I and my staff use Entourage to track all our my travel.

Thank you -

OC
 
W

William Smith [MVP]

It doesn't matter which method I use. If I try to add more than one
calendar item (.ics file) to Entourage, it deletes the previous .ics
calendar items that came from American. Any suggestions would be
greatly appreciated since I and my staff use Entourage to track all
our my travel.

Do the different .ics files contain events with the same subjects and
same times?

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
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O

outsidecenter

Hi -

No - the reservations have different names and different dates/times.

Tim
 

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