Adding New Reminder Shuts Outlook Down

[Tom Runge]

I am using MS Officesuite 2002. Out of the blue, anytime I try to
insert a new reminder in my calendar, I get the dreaded "Outlook has
encountered a problem and must shutdown" msg, afterwards it does
shutdown and then asks if I want to send a copy of the error to MS. I
have been using the reminder function for a long time with no
problems. All of the reminders that were there previous to this
problem still work as they should - I just cannot add any new ones. I
ran Detect and Repair, to no avail. I reinstalled the software from
the CD (I did not uninstall the old first) and this did not help
either. I am reluctant to uninstall the program to reinstall, as I am
worried that I will lose data in outlook. I thought I would ask this
forum if anyone has ever seen this, or if anyone has any ideas as to
how to correct this. Thanks.

 

[Vince Averello [MVP-Outlook]]

See if the advice regarding /cleanreminders here helps at all:
http://support.microsoft.com/default.aspx?scid=kb;en-us;286166

 

[Tom Runge]

Thanks for the advice. I ran the cleanreminders and it did not change
anything. One thing I failed to mention, which may have something to
do with this, is that a lot of the reminders are birthdays and are not
deleted after the reminder date has passed. I was under the
assumption that it would regenerate the reminder the next year on that
persons birthday.