Adding Shared Folder Shortcut to Outlook Bar

J

Joseph Bloch

I am using Outlook XP with Exchange Server, running on Windows XP.

One user has a shared calendar that others in the company need to
access, and all can do so using the conventional File: Open: Other
User's Folder... command.

However, we would like to be able to put the link to the shared
calendar as an icon in the Outlook Shortcut bar.

I am able to do it on my PC (by right-clicking in the shortcut bar,
and the shared mailbox of the other user just appears as one of the
choices, under my own, and from there I can expand to see their
calendar). Other users don't see the shared mailbox at all; just their
own mailbox, personal folders, and shared folders.

I cannot figure out what is special about my setup that I am able to
see other people's shared Outlook folders in my folder list.

Any thoughts?

Joseph
 
L

Lanwench [MVP - Exchange]

Joseph said:
I am using Outlook XP with Exchange Server, running on Windows XP.

One user has a shared calendar that others in the company need to
access, and all can do so using the conventional File: Open: Other
User's Folder... command.

However, we would like to be able to put the link to the shared
calendar as an icon in the Outlook Shortcut bar.

I am able to do it on my PC (by right-clicking in the shortcut bar,
and the shared mailbox of the other user just appears as one of the
choices, under my own, and from there I can expand to see their
calendar). Other users don't see the shared mailbox at all; just their
own mailbox, personal folders, and shared folders.

I cannot figure out what is special about my setup that I am able to
see other people's shared Outlook folders in my folder list.

I presume you can see the other mailbox listed in your folder list - this
has been added in your Exchange server service in your mail profile. Is it
the same for the others? Sounds like it isn't...

If not - grant the delegate at least 'reviewer' rights to the root of the
other mailbox in Outlook. Then in the delegate's Outlook, go to the
properties of the Exchange server service, advanced tab, and add the other
mailbox there - it will now show up in their folder list.
 

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