additional e-mail accounts

[confused]

I am trying to set up an additional e-mail account in Outlook 2002. Every
time I "test account settings" I get an error "Send test e-mailmessage:
Unable to send test Message. Please verify the E-mail Address field." I
have verified the field several times and it is correct. Where else can I
look?

 

[Roady [MVP]]

What kind of email account are you configuring?
Finish the configuration and send an email, what happens then? Do you get an
error in the Send/Receive dialog or an NDR?

 

[confused]

A POP account.
When I send a message I get as a system adminstrator response with the error
"554 authentication failed, must login"

 

[Roady [MVP]]

In that case configure your SMTP server settings to use authentication or
use the SMTP server local to your ISP.



-----

A POP account.
When I send a message I get as a system adminstrator response with the
error
"554 authentication failed, must login"

 

[confused]

I still get the same error.

--
confused

In that case configure your SMTP server settings to use authentication or
use the SMTP server local to your ISP.

 

[Roady [MVP]]

For which method?
Is the POP3 account provided by the ISP that also connects you to the
Internet?
If you have a virus scanner that integrates with Outlook, disable this
integration and try again.

 

[confused]

I tried both methods.
Yes, the POP3 account is provided by the ISP that connects me to the Internet.
How do I find out if I have a virus scanner that integrates with Outlook and
disable it? Will it be permanently disabled?