Additonal Address Book Not Accessible

[Jeffery Rehm]

Have an additional address book specified in Outlook, but when composing an
email that address book is not shown in the drop down list. What sorts of
things could cause this? I've checked mapisvc.inf and all required entries
are there.

 

[Diane Poremsky [MVP]]

what type of address book is it? if you open the address book and look on
its tools, options menu, is your new address book listed?

--
Diane Poremsky [MVP - Outlook]



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mailto:[email protected]

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Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

 

[JR]

It's a GoldMine CRM address book. No, it is not there in tools, options of
the address book. It is listed in the address book listing under accounts
though.

what type of address book is it? if you open the address book and look on
its tools, options menu, is your new address book listed?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Have an additional address book specified in Outlook, but when composing
an email that address book is not shown in the drop down list. What
sorts of things could cause this? I've checked mapisvc.inf and all
required entries are there.

 

[Diane Poremsky [MVP]]

So its in the profile but not in the Address list? Can you add it to the
address book if you click Add? (when in the address book's tools, options)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

It's a GoldMine CRM address book. No, it is not there in tools, options
of the address book. It is listed in the address book listing under
accounts though.

what type of address book is it? if you open the address book and look
on its tools, options menu, is your new address book listed?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Have an additional address book specified in Outlook, but when composing
an email that address book is not shown in the drop down list. What
sorts of things could cause this? I've checked mapisvc.inf and all
required entries are there.

 

[JR]

No, it is not available there, only in Directories and Address Books does it
show up.

So its in the profile but not in the Address list? Can you add it to the
address book if you click Add? (when in the address book's tools, options)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

It's a GoldMine CRM address book. No, it is not there in tools, options
of the address book. It is listed in the address book listing under
accounts though.

what type of address book is it? if you open the address book and look
on its tools, options menu, is your new address book listed?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Have an additional address book specified in Outlook, but when
composing an email that address book is not shown in the drop down
list. What sorts of things could cause this? I've checked mapisvc.inf
and all required entries are there.