I'm not familiar with what you seem to be doing. Where do you click "copy
Next to the address in a contact's "card" in address book in entourage,
there is a little icon - a person with an information "i". Mouseover
says it's called 'Address Actions'. Click this and one of the four menu
options is 'Copy name and address to clipboard'. I use this to paste
into a Word document. Trouble is, it doesn't include the contact's
company name which, for addressing purposes, is essential
I think you'd better ask in the Entourage group rather than the Word group.
Although since the company name isn't listed in that portion next to the
"address action", I suspect the problem is coded in.
You might be better off using the options from within Word to insert contact
information. Experiment with View>Toolbars>Contact. Including the work
address this way includes the company name.