Address Book and about to look for the rusty razor blade

J

johnny

My address book with the zillion adresses was in Outlook last week--now it
shows no contact addresses--Outllok was being a little quirky so I went to
the 'help' in Outlook and did a 'detect and repair'--that seems to be when
the contents of Outlook's address evaporated--don't know if it a 'pab', 'wab'
or 'pst'--what is the best way to find and import a address book that was on
Outlook 2003 last week (using XP Pro)??--thanks--
rosebud
 
R

Russ Valentine [MVP-Outlook]

It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or operating system. Use the following steps to reset
the connection. Note that in some instances you may actually have to remove
the Outlook Address Book completely from your Profile, close Outlook, and
then re-add it before you can get it to work.

For Outlook 2002/2003:
Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or change
existing directories or address book. Is the Outlook Address Book present?
If it isn't listed, add it and close and restart Outlook. If it is listed,
then remove it and close then restart Outlook and repeat these steps to add
it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
 

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