address book blank in Tools->Letters & MailingsEnvelopes and Label

G

Greg N

When I click on the address book icon to insert an address or contact I
receive the error "No Entries in this address book" where the value is
supposed to be.
In the 'show names from the:' drop down I have the option of Outlook Addrss
book, Contacts, and Contacts in (e-mail address removed). when I choose 'contacts'
from the drop down, word 02 crashes
I have word 2002 from the office xp smb suite. all updates arecurrent.

Thank you in advance for any help. I have already seen kb
http://support.microsoft.com/?kbid=224052
 

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