Address book contacts not alphabetical.

B

Biffo

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

The contacts in my Entourage Address Book start at 'N' and then go alphabetically through 'Z' and then on to 'M'. I have checked the individual contacts and they are all correctly entered. The correct field (Name) is checked for sorting.
 
M

Michel Bintener

Are these special contacts such as companies? If you enable Sync Services,
you might see that these contacts do not get sorted by their names, but by
their creation dates. This is a bug.

Also, keep in mind that while Entourage displays contacts by "First name,
Last name", it actually sorts them by last name.


Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

The contacts in my Entourage Address Book start at 'N' and then go
alphabetically through 'Z' and then on to 'M'. I have checked the individual
contacts and they are all correctly entered. The correct field (Name) is
checked for sorting.
Click to expand...

--
Michel Bintener
Microsoft MVP
Office:mac (Entourage & Word)

*** Please always reply to the newsgroup. ***
 
B

Biffo

Thanks for your reply.

No, they're not companies. Those are grouped separately at the top. This was happening before I enabled Sync Services. Also, I am aware of the application sorting by last name - these contacts are perfectly listed except for the fact that they start at 'N' and end at 'M'.

I tried using First Name and Last Name in the view and that worked, but I don't really like that view because it takes up more space and anyway I would just like to know why it does this.
 
M

mary.lou.the.crafty

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

The contacts in my Entourage Address Book start at 'N' and then go
alphabetically through 'Z' and then on to 'M'. I have checked the individual
contacts and they are all correctly entered. The correct field (Name) is
checked for sorting.
Click to expand...

Check that there isn't a space before that offending contact name (eg _Nancy
where _ is in place for the offending space). (assuming its only one contact
sorted out of place)... This has happened to me :D
ml
 
D

Diane Ross

[email protected] said:
The contacts in my Entourage Address Book start at 'N' and then go
alphabetically through 'Z' and then on to 'M'. I have checked the individual
contacts and they are all correctly entered. The correct field (Name) is
checked for sorting.
Click to expand...

Can you post a screen shot showing the problem? If you are hesitant to post
a screenshot of your Address Book online, you can send me a photo off list.

Send me an email:

<http://www.entourage.mvps.org/support_options/email.html>

You can post a screenshot link using a service like ImageShack. ImageShack
is an easy-to-use free media hosting service. It can be used to upload
images. Registration is not required in order to upload files.

ImageShack® - Image Hosting <http://imageshack.us/>

How To Post Screen Shots To Newsgroups

1. On your keyboard, press Command-Shift-4.
2. On your keyboard, press the space bar.
3. Click the window you want. A picture file will appear on the desktop.
4. Go to http://imageshack.us/.
5. Click Browse, then navigate to and select the picture file.
6. Click "host it!".
7. Paste the "Show image to friends" URL in a newsgroup message.
 
J

jcarter

I have the same problems with alphabetizing in Entourage - I can't figure out what rules it is using. It seems names are sorted by last name, companies are sorted maybe by edit date. Some companies are listed at the top, and some mixed in. This has got to be the most frustrating address book I've ever used. Is there any way to force Entourage to alphabetize every entry the same way? And please, is there any way to get it to sort last name, first name. The whole address book is very disconcerting.
 
D

Diane Ross

jcarter said:
I have the same problems with alphabetizing in Entourage - I can't figure out
what rules it is using. It seems names are sorted by last name, companies are
sorted maybe by edit date. Some companies are listed at the top, and some
mixed in. This has got to be the most frustrating address book I've ever used.
Is there any way to force Entourage to alphabetize every entry the same way?
And please, is there any way to get it to sort last name, first name. The
whole address book is very disconcerting.
Click to expand...

The next time you have a question, please start your own thread. This makes
it easier to follow YOUR problem without getting replies mixed up with
various questions that are often similar but have different solutions.

Answers depend on version. You did not give that info. Try starting by
reading this page:

<http://www.entourage.mvps.org/faq_topic/address_book.html>

If you still have a question start a new thread. Seasonal Greetings!
 
B

Biffo

Thanks to everyone for your help.

I seem to have solved the problem, though I'd still love to know what caused it. I exported my address book to my desktop as an archive (.rge file) checking the option to delete all my contacts after successful export. I then reimported them and they are all in the correct order now. Does that help in understanding the problem?

Biffo
 
U

unbkq

how can i sort all contacts by last name (incl company name)? (without adding programming code)

also, can i display contacts as an address card (ala outlook)?

:




I have the same problems with alphabetizing in Entourage - I can't figure
Click to expand...
out > what rules it is using. It seems names are sorted by last name,
companies are > sorted maybe by edit date. Some companies are listed at
the top, and some > mixed in. This has got to be the most frustrating
address book I've ever used. > Is there any way to force Entourage to
alphabetize every entry the same way? > And please, is there any way to
get it to sort last name, first name. The > whole address book is very
disconcerting.





The next time you have a question, please start your own thread. This
makes it easier to follow YOUR problem without getting replies mixed up
with various questions that are often similar but have different solutions.





Answers depend on version. You did not give that info. Try starting by
reading this page:








If you still have a question start a new thread. Seasonal Greetings!





-- Diane
 
U

unbkq

how can i sort all contacts by last name (incl company name)? (without adding programming code)

also, can i display contacts as an address card (ala outlook)?
 
D

Diane Ross

unbkq said:
how can i sort all contacts by last name (incl company name)? (without adding
programming code)

also, can i display contacts as an address card (ala outlook)?
Click to expand...

The next time you have a question, please start your own thread. This makes
it easier to follow YOUR problem without getting replies mixed up with
various questions that are often similar but have different solutions.

We need the version info for Entourage and the OS you are using. Download
and run this script application. Copy to clipboard and paste in your reply.

Favorite Scripts to use with Entourage
<http://www.entourage.mvps.org/script/fav_scripts.html#favscript_findVersion<http://tinyurl.com/4yeepm>

Example for Office 2008:

Last update applied: Tuesday, December 9, 2008 4

Microsoft Entourage.app: 12.1.5
Microsoft Excel.app: 12.1.5
Microsoft Word.app: 12.1.5
Microsoft PowerPoint.app: 12.1.5
MicrosoftComponentPlugin:Tuesday, December 9, 2008 4:05:17 PM
Junk E-Mail Protection:Monday, November 24, 2008 3:01:42 PM
Mac OS X 10.5.6 (9G55)
 

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