address book doesn't see contact folder

[jennifer]

I just upgraded from Outlook 97 to Outlook 2002. I
successfully moved all of my email and contact information
over, but I am unable to use the address book now. There
is a Contacts folder, which has all of the email addresses.
I have tried to get the Address Book to use the Contacts
folder, but the pulldown menu for "Show Names from the:" is
blank.

I feel I must be missing something basic in the address
book menus, but I just don't see it.

 

[Oliver Vukovics]

I just upgraded from Outlook 97 to Outlook 2002. I
successfully moved all of my email and contact information
over, but I am unable to use the address book now. There
is a Contacts folder, which has all of the email addresses.
I have tried to get the Address Book to use the Contacts
folder, but the pulldown menu for "Show Names from the:" is
blank.

I feel I must be missing something basic in the address
book menus, but I just don't see it.

Hello Jennifer,

click on your contact folder, right mouseclick/properties/Outlook
Addressbook/ "Use this Folder as Outlook Addressbook".

Do you see it now?

 

[jennifer]

I see that screen, but everything is faded out, and I can't
click on the check box or 'name of the address book' field.

 

[Jocelyn Fiorello [MVP - Outlook]]

You probably just need to add the Outlook Address Book service to your
profile. See if the information in the following MSKB article helps:

http://support.microsoft.com/?kbid=287563

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***

 

[jennifer]

Yes, this worked well, thank you!

Jennifer

-----Original Message-----
You probably just need to add the Outlook Address Book service to your
profile. See if the information in the following MSKB article helps:

http://support.microsoft.com/?kbid=287563

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***





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