address book duplicates

[monica]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel

Entourage creates a second identical address for every address in my address book. Why?
I am not using any kind of syncing.
Is there no function/tool to 'find duplicates' in Entourage (as in Mac Address Book)?
I really appreciate advice about how to stop this from happening.
thanks- monica

 

[Diane Ross]

Entourage creates a second identical address for every address in my address
book. Why?
I am not using any kind of syncing.

Are you sure you aren't syncing to Apple's Address Book? In Entourage's
preferences for Sync Services, do you any options checked?

Office 2004:Having a middle name in an Address Book contact will cause the
contact to be duplicated when it is synced to Entourage. Fixed in Entourage
2008.

Is there no function/tool to 'find duplicates' in Entourage (as in Mac Address
Book)?
I really appreciate advice about how to stop this from happening.
thanks- monica

See this page for help:
Duplicates: Removing or Creating
<http://www.entourage.mvps.org/faq_topic/duplicates.html>

 

[monica]

thank you so much for your reply. I recently moved house, hence the delay-

I am definitely not syncing to Apple's Address Book- in Entourage's
preferences for Sync Services, NO options are checked.

In my address book, there is no 'box' for a middle name, but anyway i'm not syncing the Address Book to Entourage.

I should mention 2 things: this doesn't happen with all addresses, it seems random. And, within a contact itself, the email address will also be doubled. So I'll have a contact with 2 repeated addresses, as well as its duplicate with one address (with no activity- no sent or received on the single listing).

would you suggest I run Categorize Duplicate Contacts? (Merge Two Contacts or Merge Contacts scripts recommended).

thanks- monica