Address Book empty after upgrade to Windows 7

[prender]

I use Office 2007 from home not connected to any other servers.
I just installed Windows 7 64bit. I used Windows Easy Transfer to save and
then re-install my settings including all the settings for Office 2007. Then
I re-installed Office 2007 itself. All my contacts and email made the
transfer intact.

But now my address book is empty. When I open the properties dialog for the
Contacts folder and choose the Address Book tab, the "Name of the Address
Book" box says Contacts but is grayed out. The "Show this folder as an e-mail
Address Book" check box is blank and does not respond when I try to check it
with a mouse click.
Does anyone know what I can do next to populate my address book?

 

[Diane Poremsky [MVP]]

You need to make a new profile - easy transfer always screws up profiles.
See http://www.outlook-tips.net/beginner/2007_profile.htm for the steps
needed to use the old pst in the new profile.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

 

[prender]

Thank you for your suggestion and it almost worked.
I followed the steps in your link and created a new profile.
(BTW, when I tried to remove the .pst file created for the new profile in
step 8 I got the message "You cannot delete this Outlook data file.
Configuration information in the file is being copied to your new default
data file. You can delete the file after this information is copied." So I
left it and finished the wizard.)
Now when I make a new email and press the "To" button my address book list
is still empty but I can enter a search term like "Eric" and it will return
all the instances of Erics in the Contact folder.
Is there any way that the address book list could be populated with all the
members of my Contact folder so I could just double click the ones I want
without having to enter a search term?

You need to make a new profile - easy transfer always screws up profiles.
See http://www.outlook-tips.net/beginner/2007_profile.htm for the steps
needed to use the old pst in the new profile.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

I use Office 2007 from home not connected to any other servers.
I just installed Windows 7 64bit. I used Windows Easy Transfer to save and
then re-install my settings including all the settings for Office 2007.
Then
I re-installed Office 2007 itself. All my contacts and email made the
transfer intact.

But now my address book is empty. When I open the properties dialog for
the
Contacts folder and choose the Address Book tab, the "Name of the Address
Book" box says Contacts but is grayed out. The "Show this folder as an
e-mail
Address Book" check box is blank and does not respond when I try to check
it
with a mouse click.
Does anyone know what I can do next to populate my address book?