Address Book failure in Word 2000

S

sherwoodvet

Running on Vista Business, get error message "Address Book failure: "The
subsystem is not intialised". Check your mail setup. You must have extended
MAPI version 1.0 or higher to use this feature." on clicking insert address
icon. Outlook 2000 seems configured fine & is working for e-mail receipt.
Have tried running Word as administrator, in XP compatibility mode & have run
Fixmapi.exe, all to no avail. No useful KB articles either. Any ideas?

Thanks in advance,
 

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