Address Book Issues - Please help!

S

smagrini

I am a new Mac user and recently switched over from Outlook to
Entourage. The Address Book in Entourage is totally confusing to me
compared to the one in Outlook.

1) My addresses don't seem to be in alphabetical order. In fact, they
don't seem to be in any kind of order at all. When I click on the Name
or the Company tab to change the order around, the order does change
but there's no explanation of what my order option are so I don't know
what I'm doing when I click on these tabs. It seems like the more I
click on them, the more bizarre the order gets. I also have a ton of
duplicates for business contacts mostly. Possibly this was a glitch
with the transfer from Outlook to Entourage. I haven't even begun to
tackle that yet.

2) I'm using Entourage for both personal and business use. Say I'm
good friends with Mary Smith and have met her husband at dinner several
times. I want to enter them both, together, as husband and wife, in
Entourage: John and Mary Smith. However, I want to enter an e-mail
address specifically for HER. I do not want it to show up in my e-mail
as addessed to John and Mary Smith; I just want it to show up addressed
to Mary Smith. The only choices I have for the e-mail address are Home,
Business, or Other. This doesn't change the fact that whichever one of
these I choose still puts both the husband and wife's names in the
address line in my e-mail to Mary Smith. Is there any way around this
without making a completely separate entry for her? This seems crazy;
it was no problem in Outlook.

3) I see a similar problem with birthdays. Say I enter one of my
employee's families. Him, his wife, and his two kids. I want to keep
track of each of their birthdays, but Entourage only gives me the
option to enter one birthday. Is there any way around this without
making separate entries for each family member?

I appreciate help anyone can offer!
 
B

Barry Wainwright [MVP]

I am a new Mac user and recently switched over from Outlook to
Entourage. The Address Book in Entourage is totally confusing to me
compared to the one in Outlook.

1) My addresses don't seem to be in alphabetical order. In fact, they
don't seem to be in any kind of order at all. When I click on the Name
or the Company tab to change the order around, the order does change
but there's no explanation of what my order option are so I don't know
what I'm doing when I click on these tabs. It seems like the more I
click on them, the more bizarre the order gets. I also have a ton of
duplicates for business contacts mostly. Possibly this was a glitch
with the transfer from Outlook to Entourage. I haven't even begun to
tackle that yet.

If you click on the name tab they should be listed alphabetically by last
name, but listed in "first name, last name" format.
2) I'm using Entourage for both personal and business use. Say I'm
good friends with Mary Smith and have met her husband at dinner several
times. I want to enter them both, together, as husband and wife, in
Entourage: John and Mary Smith. However, I want to enter an e-mail
address specifically for HER. I do not want it to show up in my e-mail
as addessed to John and Mary Smith; I just want it to show up addressed
to Mary Smith. The only choices I have for the e-mail address are Home,
Business, or Other. This doesn't change the fact that whichever one of
these I choose still puts both the husband and wife's names in the
address line in my e-mail to Mary Smith. Is there any way around this
without making a completely separate entry for her? This seems crazy;
it was no problem in Outlook.

No, separate people need separate entries.
3) I see a similar problem with birthdays. Say I enter one of my
employee's families. Him, his wife, and his two kids. I want to keep
track of each of their birthdays, but Entourage only gives me the
option to enter one birthday. Is there any way around this without
making separate entries for each family member?

Same answer as (2) above.
 

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