I set it up for the first time last month. I imported the contacts to
set
it
up for the first time. It wasn't installed before. I'm not using
Outlook,
I
don't understand your question "... threw Outlook into the mix."
:
Need the answers to the rest of my questions.
Now that you're introducing more variables, explain how and why these
Contacts were "imported last month." State whether your fax address
book
stopped working before or after this import. State why you threw
Outlook
into this mix if you do not want to use it.
--
Russ Valentine
[MVP-Outlook]
Under Start Menu is "Address Book." It's not called Windows Address
Book,
but
I assume that's the same thing. When I start it, in the left column
is
2
icons; "Shared Contacts" and "Main Identity's Contacts." When I
click
on
"Shared Contacts" there are none. When I click on "Main Identity's
Contacts,"
I see my 100 names listed. I imported t hese last month, and it
worked.
In About, the version number is: 6.00.2600
It lists the path for File:
C:\documents and settings\ahip coordinator\Application
Data\Microsoft\Address Book\ahip coordinator.wab
thank you,
Bill
:
No. Windows XP Fax will use the default addressing service you set
for
your
operating system.
State more clearly how you made that designation. What do you see
when
you
launch the WAB from your start menu? What changes did you make to
your
system before the problem began?
--
Russ Valentine
[MVP-Outlook]
I've done that and it still doesn't work. In Control Panel,
programs,
then
Contact List, it's set for Address Book. I have the same
problem,
Start
in
Word, then Print, change to Fax, Fax Wizard comes up. I click on
Address
Book
from within Fax Wizard, the Address Book shows up, but there are
no
names
listed.
I think this needs a "Troubleshooting" solution, not a "Setup"
solution.
It
was set up correctly last month and was working. Now it's not
working.
Is
there a Preference File I can delete or change something in
RegEdit
to
force
it to "reset" or even remove and reinstall the faxing feature?
Thank you,
Bill
:
Simple. Tell your OS to use the Windows Address Book as its
default
instead
of Outlook in Control Panel > Internet Options.
--
Russ Valentine
[MVP-Outlook]
The program is Windows XP Fax.
http://www.microsoft.com/windowsxp/using/setup/learnmore/crawford_02october21.mspx
I want my fax software to use my Windows Address Book. The
names
and
fax
numbers are already there. I don't need Outlook on this
computer.
Thank you,
Bill
:
You failed to specify your fax software. Read it's Help
files.
Discover
which address book it integrates with and how to specify that
choice.
Clearly you have your Contacts in the Windows Address Book,
not
Outlook.
If
you want your fax software to use your Outlook Contacts, then
you
better
have some Outlook Contacts. And don't ever use a Personal
Address
Book.
--
Russ Valentine
[MVP-Outlook]
Thanks for your response.
It's actually the FAXING program that i want to be able to
access
the
FAX
phone numbers that are already entered in the address book.
The Fax Wizard comes up, and then I click on Address Book
from
WITHIN
the
Faxing program. That's where the names and fax numbers are
not
showing
up.
Thank you,
Bill
:
I have a computer set up as a fax server, to be used for
faxing
only.
I have the address book set up. When I choose Address
Book,
under
start
menu, all 100 names show up. On the left side, main
identity
contacts
folder,
is selected.
The Windows Address Book and Outlook's Contacts folders
aren't
the
same
thing.
I want to send a fax. I go to Word, write the letter,
choose
Print,
change
it to FAX, click OK. Send fax wizard comes up.
When I click on Address Book, it comes up, but the
existing
names/numbers
do
not show up. Under “Show names from†it has Personal
Address
Book
and
Contacts, but both show no names.
Enter your contacts into Outlook's Contacts folder is you
want
Word
to
be
able to access the addresses.