Address Book Problems

[Brent vIctor]

I am moving from Office 2000 to Office XP.
I moved the pst file and now have all the folders
and attachments.
I still have a problem though. I have a contacts
folder with names and addresses, but no longer
have an address book.
When I click on the address book, it says:
The address list could not be displayed. The contacts
folder associated with this address list could not be
opened. It may have been moved or deleted or you do not
have permissions.
Any ideas?
Thanks,
Brent

 

[Jocelyn Fiorello [MVP - Outlook]]

This is a common occurrence when moving things around -- the association
between the Contacts folder and the Outlook Address Book gets broken.
To fix it, go to Tools | E-mail accounts, select "View or change
existing directories or address books", and click OK. If you don't see
the OAB in the Directories and Address Books list, click the Back
button, then select "Add a new directory or address book", then
"Additional Address Books", and add the OAB. Then keep clicking Back
until you get back to the first dialog box, and go back to the
Directories and Address Books list as you did earlier.

Once the OAB appears in the list, select it and then click Change to
make sure the Contacts folder(s) you want to display are listed. If any
of them aren't listed, you'll need to enable those Contacts folders as
Outlook Address Books by right clicking the folder, selecting
Properties, clicking the Outlook Address Book tab, and checking the
"Show this folder as an E-mail address book" box. Make sure you restart
Outlook after making these changes.

--
Jocelyn Fiorello
MVP - Outlook

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