Address book problems

[Trent SC]

[Running Outlook 2003 on a new XP Pro SP3 installation]

I helped a colleague retrieve her Outlook PST file from a backup this
morning and install it onto a new computer, and while it's picked up her old
emails and calendar, there's a glitch with the contacts, in that Outlook
displays the contacts when one click on the appropriate button in the left
column, but if she opens a new email and clicks on the "To..." button, she
gets the following error message:

"The address list could not be displayed. They contact folder associated
with this address list could not be opened. It may have been moved or
deleted, or you do not have permission."

What's odd is that the contacts (and addresses) are clearly there, but
Outlook can't seem to find them.

Any suggestions?

Thanks

 

[Gordon]

[Running Outlook 2003 on a new XP Pro SP3 installation]

I helped a colleague retrieve her Outlook PST file from a backup this
morning and install it onto a new computer, and while it's picked up her
old emails and calendar, there's a glitch with the contacts, in that
Outlook displays the contacts when one click on the appropriate button in
the left column, but if she opens a new email and clicks on the "To..."
button, she gets the following error message:

"The address list could not be displayed. They contact folder associated
with this address list could not be opened. It may have been moved or
deleted, or you do not have permission."

What's odd is that the contacts (and addresses) are clearly there, but
Outlook can't seem to find them.

Any suggestions?

Thanks

This is asked and answered again and again and again in the Outlook groups -
did you do ANY searching at all before posting?
How was the pst file "installed" on the new computer?

 

[Trent SC]

Cancel that - I worked it out!