address book retrieval

C

ChadCarlLinsteadt

I had to reinstall Windows can I recover my address book when I reinstall
Outlook? All of my emails were there but the address book is empty
 
N

neo [mvp outlook]

Microsoft Outlook stores names/email address in the contacts folder (same
file as your e-mail) or in a file with a *.PAB extension. Do you have items
in your contact folder? If yes, is the Outlook Address Book service loaded?
(See Tools > Email Accounts > View/Change directories and address books.
This is the same place you would add the "Personal Address Book" if items
where stored in a file with a .PAB extension.)

By the way, steps above are for Outlook 2002/2003.
 
N

neo [mvp outlook]

Ooops... I forgot to mention that if you add the Outlook Address Book. You
have to restart Outlook and then r-click on contacts folder and select
properties. Go to Outlook Address Book tab to activate the folder to be
used as an address book.
 

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