L
Linn Kubler
Hi,
Can someone explain to me the difference between the Address Book and
Contacts in Outlook?
I have a user who uses a laptop with a docking station in the office. He is
running Office 2000 and we have an Exchange server on the backend. We also
have Citrix setup and what this user does is uses his home computer to
access Citrix to work from home and only uses the laptop when traveling.
When he looks at his Address Book on Citrix he sees a different list than
when he looks at his Address Book on the laptop. To make it more confusing
for me, when he looks at Contacts in Outlook on the laptop he sees a
different list than when he looks at the Address Book.
On the laptop I selected the contacts folder and did a 'synchronize this
folder' but that didn't seem to help. Basically he's noticing that when he
deletes a contact in the Address Book it isn't deleted anywhere else. Is
there some procedure he can use to sync the Contacts on his laptop, which I
think is an off-line folder, with his Address Book and then sync that with
Exchange?
Sorry if this seems a little convoluted but thanks in advance for any help,
Linn
Can someone explain to me the difference between the Address Book and
Contacts in Outlook?
I have a user who uses a laptop with a docking station in the office. He is
running Office 2000 and we have an Exchange server on the backend. We also
have Citrix setup and what this user does is uses his home computer to
access Citrix to work from home and only uses the laptop when traveling.
When he looks at his Address Book on Citrix he sees a different list than
when he looks at his Address Book on the laptop. To make it more confusing
for me, when he looks at Contacts in Outlook on the laptop he sees a
different list than when he looks at the Address Book.
On the laptop I selected the contacts folder and did a 'synchronize this
folder' but that didn't seem to help. Basically he's noticing that when he
deletes a contact in the Address Book it isn't deleted anywhere else. Is
there some procedure he can use to sync the Contacts on his laptop, which I
think is an off-line folder, with his Address Book and then sync that with
Exchange?
Sorry if this seems a little convoluted but thanks in advance for any help,
Linn