Address Book

S

Steve

I am running Outlook 2002 on XP and have just installed
SP3. Since installing SP3 I continually (every 15
minutes) get pop-up saying "A program is trying to access
e-mail addresses you have stored in Outlook. Do you want
to allow this? If this is unexpected, it may be a virus
and you should choose "No" " it then shows a check box
for how much time I should allow for access. This seems
to correspond with the times Outlook downloads mail from
my ISP. When I check "No" Outlook hangs and I have to
terminate it in Task Manager. Is this a common occurance
in SP3? Is there a fix for this?

Steve
 
R

Russ Valentine [MVP-Outlook]

There's nothing to fix. That's the expected behavior.
Outlook 2002 SP3 adds additional properties to the list of those that are
affected by the security features. As a result, one of your add-ins needs
updated to the latest version - antispam add-ins are a common cause
although others are affected by the changes as well. Many add-ins were
updated following the release of Outlook 2003 and should work with SP3, if
not you'll need to contact the vendor for a newer version.

http://www.slipstick.com/outlook/ol2002sp3.htm#problems has a list of
applications known to trigger the warning.
 

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