Address book

[Toni]

I have a person in my address book, when I go to send them an email and begin
to type their name, their name does not show or prefill. I have to close my
email, look in my address book, find them and click TO: for their name to
appear on the TO line of the email.

 

[Russ Valentine [MVP-Outlook]]

That would be expected. Autocompletion has nothing whatsoever to do with
your Contacts. It uses a cache of names from messages you have sent
previously, not your Contacts.
Accordingly, you either haven't sent this person a message, don't have
autocompletion turned on or functioning, or are using a version of Outlook
that does not support autocompletion. Only you can know which situation fits
yours.

 

[Dave Thursby]

This has been a major bugbear for me also Toni.

What has been needed since the dawn of Outlook is simply to be able to
create a new message, click the To button immediately to the left of the
flashing cursor and enter a name or part of a name that exists in any one of
you address books. One should then be able to select one of the name
options that has popped up.

If anyone knows how to do this, please let me know.

dave

That would be expected. Autocompletion has nothing whatsoever to do with
your Contacts. It uses a cache of names from messages you have sent
previously, not your Contacts.
Accordingly, you either haven't sent this person a message, don't have
autocompletion turned on or functioning, or are using a version of Outlook
that does not support autocompletion. Only you can know which situation
fits yours.

--
Russ Valentine
[MVP-Outlook]

I have a person in my address book, when I go to send them an email and
begin
to type their name, their name does not show or prefill. I have to close
my
email, look in my address book, find them and click TO: for their name to
appear on the TO line of the email.

 

[Russ Valentine [MVP-Outlook]]

In Outlook 2007, the search feature in the address book view does this.
Few people ask for this feature since autocompletion largely supplants it.
--
Russ Valentine
[MVP-Outlook]

This has been a major bugbear for me also Toni.

What has been needed since the dawn of Outlook is simply to be able to
create a new message, click the To button immediately to the left of the
flashing cursor and enter a name or part of a name that exists in any one
of you address books. One should then be able to select one of the name
options that has popped up.

If anyone knows how to do this, please let me know.

dave

That would be expected. Autocompletion has nothing whatsoever to do with
your Contacts. It uses a cache of names from messages you have sent
previously, not your Contacts.
Accordingly, you either haven't sent this person a message, don't have
autocompletion turned on or functioning, or are using a version of
Outlook that does not support autocompletion. Only you can know which
situation fits yours.

--
Russ Valentine
[MVP-Outlook]

I have a person in my address book, when I go to send them an email and
begin
to type their name, their name does not show or prefill. I have to close
my
email, look in my address book, find them and click TO: for their name
to
appear on the TO line of the email.

 

[Toni]

I have Outlook 2007, I have sent this person many emails in the past and when
I start typing a name, I do get many choices from the prefill. Before I send
a client an email, I add them to my address book, thus the 2nd time I send
them a email, the auto complete/fill should work. It randomly doesn't, very
frustrating. Outlook Express never had this problem.

That would be expected. Autocompletion has nothing whatsoever to do with
your Contacts. It uses a cache of names from messages you have sent
previously, not your Contacts.
Accordingly, you either haven't sent this person a message, don't have
autocompletion turned on or functioning, or are using a version of Outlook
that does not support autocompletion. Only you can know which situation fits
yours.

--
Russ Valentine
[MVP-Outlook]

I have a person in my address book, when I go to send them an email and
begin
to type their name, their name does not show or prefill. I have to close
my
email, look in my address book, find them and click TO: for their name to
appear on the TO line of the email.

 

[Toni]

I do have Outlook 2007, I have sent this person many emails and when I begin
to type in a name, I do get many options of names to choose from. When I have
a new client, I add them to the address book, send them an email. When I send
a 2nd email, their name does not prefill, but they are in the address book.
What else am I missing?

That would be expected. Autocompletion has nothing whatsoever to do with
your Contacts. It uses a cache of names from messages you have sent
previously, not your Contacts.
Accordingly, you either haven't sent this person a message, don't have
autocompletion turned on or functioning, or are using a version of Outlook
that does not support autocompletion. Only you can know which situation fits
yours.

--
Russ Valentine
[MVP-Outlook]

I have a person in my address book, when I go to send them an email and
begin
to type their name, their name does not show or prefill. I have to close
my
email, look in my address book, find them and click TO: for their name to
appear on the TO line of the email.

 

[Brian Tillman [MVP - Outlook]]

I have Outlook 2007, I have sent this person many emails in the past and when
I start typing a name, I do get many choices from the prefill. Before I send
a client an email, I add them to my address book, thus the 2nd time I send
them a email, the auto complete/fill should work. It randomly doesn't, very
frustrating. Outlook Express never had this problem.

You never add someone by using the Address Book interface. Always add them to
your Contacts.

 

[Ed Bernard]

I have a similar problem with one of the ladies in my office. I checked her
clien t settings, and she does have autocompletion turned on
(Tools...Options...Preferences...Email Options...Advanced Email
Options...("Suggest names..." and "Automatic name checking" enabled), but her
cache of names seems to have been wiped out because now she is having to type
in or re-select the names from her address book / contact list. So I guess
that leads to 11 questions:

1. How did she manage to wipe out her cache?
2. Is there any way to restore it?
3. Is there any way to prevent it happening again in the future?

FWIW, we're running Exchange 2003 on Win Server 2003 R2 Standard and all of
our client setups are Outlook 2003 running on Win XP.

Thanks.

Ed Bernard

That would be expected. Autocompletion has nothing whatsoever to do with
your Contacts. It uses a cache of names from messages you have sent
previously, not your Contacts.
Accordingly, you either haven't sent this person a message, don't have
autocompletion turned on or functioning, or are using a version of Outlook
that does not support autocompletion. Only you can know which situation fits
yours.

--
Russ Valentine
[MVP-Outlook]

I have a person in my address book, when I go to send them an email and
begin
to type their name, their name does not show or prefill. I have to close
my
email, look in my address book, find them and click TO: for their name to
appear on the TO line of the email.

 

[Russ Valentine [MVP-Outlook]]

You're missing the countless posts here that have already explained how
fragile and unreliable a feature autocompletion is. Anything that prevents a
clean exit by Outlook will prevent Outlook from writing to its
autocompletion cache and disrupt the connection between the Outlook profile
and its cache.
If this this cache is a data store you value, I would suggest you learn how
to back it up and restore it. You will need to do so frequently. Methods
have been posted here many times:
http://www.ingressor.com/autocompletetips.htm
--
Russ Valentine
[MVP-Outlook]

I do have Outlook 2007, I have sent this person many emails and when I
begin
to type in a name, I do get many options of names to choose from. When I
have
a new client, I add them to the address book, send them an email. When I
send
a 2nd email, their name does not prefill, but they are in the address
book.
What else am I missing?

That would be expected. Autocompletion has nothing whatsoever to do with
your Contacts. It uses a cache of names from messages you have sent
previously, not your Contacts.
Accordingly, you either haven't sent this person a message, don't have
autocompletion turned on or functioning, or are using a version of
Outlook
that does not support autocompletion. Only you can know which situation
fits
yours.

--
Russ Valentine
[MVP-Outlook]

I have a person in my address book, when I go to send them an email and
begin
to type their name, their name does not show or prefill. I have to
close
my
email, look in my address book, find them and click TO: for their name
to
appear on the TO line of the email.

 

[Ed Bernard]

This link pretty much answers one of the questions I asked in a previous post
(How to prevent it happening again). Thanks.

Ed Bernard