Address Book

[rsargent]

Our IT dept. recently supplied me with a new system. All files were backed
up from the old system including my address book. My contacts can be viewed
when in Outlook by selecting the contacts tab; however, you cannot access the
contacts in Outlook to send an email or in Word to address and envelope,
prepare a letter, etc. It's almost like the data has not been totally linked
for use within the two programs. How do I resolve this?

 

[DL]

Get your IT to correctly configure OL

 

[Bob I]

Perhaps R-click Contacts, then Properties, Outlook Address book tab and
put a tick in the box.

 

[Milly Staples [MVP - Outlook]]

Install the Outlook Address Book service. Since you decided your version of Outlook is not in play here (it is) exact instructions are not possible.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, rsargent asked:

| Our IT dept. recently supplied me with a new system. All files were
| backed up from the old system including my address book. My contacts
| can be viewed when in Outlook by selecting the contacts tab; however,
| you cannot access the contacts in Outlook to send an email or in Word
| to address and envelope, prepare a letter, etc. It's almost like the
| data has not been totally linked for use within the two programs.
| How do I resolve this?