Address Won't Auto-Complete

[akushner]

I had a major problem with my WinXP system and had to reinstall it over itself, so I had to reinstall all the software. I had backup of my .pst file (Office XP), so when I was ready I copied the backup to the new location. I reset the email account info, and everything looked to be back in business. However, when I file out a new email message, it won't auto-complete the address (I do have that option selected). When I click the address book icon, the Select Names window comes up with the scroll down list in the "Show Name from the:" looking like

Personal Address Boo
Contact
Contact
Personal Address Boo

In trying to fix it I may have made it worse. I have saved the Contacts folder as a csv file and tried to import it (after deleting the existing one), but no luck there either.

 

[Russ Valentine [MVP-Outlook]]

You corrupted your profile. You should never copy a PST file over itself.
Create a new profile from scratch. Set it to use your previous PST file as
its default.
--
Russ Valentine
[MVP-Outlook]

I had a major problem with my WinXP system and had to reinstall it over

itself, so I had to reinstall all the software. I had backup of my .pst
file (Office XP), so when I was ready I copied the backup to the new
location. I reset the email account info, and everything looked to be back
in business. However, when I file out a new email message, it won't
auto-complete the address (I do have that option selected). When I click
the address book icon, the Select Names window comes up with the scroll down
list in the "Show Name from the:" looking like;

Personal Address Book
Contacts
Contacts
Personal Address Book

In trying to fix it I may have made it worse. I have saved the Contacts

folder as a csv file and tried to import it (after deleting the existing
one), but no luck there either.

 

[akushner]

Russ

Thanks. I wasn't aware about the profile bit. I deleted the existing profile, added a new one, and then the addresses were available. Thanks

However, there is still one problem. If I bring up an old email, click on the email address, and select properties, it says that that name has been deleted and is no longer a valid Address Book entry. But the entry is still in the Contacts folder. Can I fix this as well

Thanks again.

 

[Russ Valentine [MVP-Outlook]]

Explain again what produces this message and what you are trying to achieve
by clicking on an email address in an old email.
Are you able to select addresses from the Outlook Address Book?
--
Russ Valentine
[MVP-Outlook]

Russ,

Thanks. I wasn't aware about the profile bit. I deleted the existing

profile, added a new one, and then the addresses were available. Thanks.

However, there is still one problem. If I bring up an old email, click on

the email address, and select properties, it says that that name has been
deleted and is no longer a valid Address Book entry. But the entry is still
in the Contacts folder. Can I fix this as well?

 

[akushner]

It happens when I pull up any email in any folder, click on the name, and the select Properties

If the person is in my contact list, it pulls up the Contacts window, otherwise it just echos the email info

I did it for real when I was looking for an address for a possible work contract. I couldn't remember the guys name, so I searched for an email. When I found the email, I clicked on his address, expecting the Contact info to pop up

It looks like I can't do that for any emails sent/received before I corrected my profile. Emails since I corrected the profile are okay

----- Russ Valentine [MVP-Outlook] wrote: ----

Explain again what produces this message and what you are trying to achiev
by clicking on an email address in an old email
Are you able to select addresses from the Outlook Address Book
--
Russ Valentin
[MVP-Outlook

Russ

the email address, and select properties, it says that that name has bee
deleted and is no longer a valid Address Book entry. But the entry is stil
in the Contacts folder. Can I fix this as well

 

[Russ Valentine [MVP-Outlook]]

I don't understand your question.
Properties for an email address always returns the Display Name and the
email address along with the Internet Format.
The Contact record is only displayed if you select the "Look up Contact"
function.

--
Russ Valentine
[MVP-Outlook]

It happens when I pull up any email in any folder, click on the name, and the select Properties.

If the person is in my contact list, it pulls up the Contacts window,

otherwise it just echos the email info.

I did it for real when I was looking for an address for a possible work

contract. I couldn't remember the guys name, so I searched for an email.
When I found the email, I clicked on his address, expecting the Contact info
to pop up.

It looks like I can't do that for any emails sent/received before I

corrected my profile. Emails since I corrected the profile are okay.

----- Russ Valentine [MVP-Outlook] wrote: -----

Explain again what produces this message and what you are trying to achieve
by clicking on an email address in an old email.
Are you able to select addresses from the Outlook Address Book?
--
Russ Valentine
[MVP-Outlook]

Russ,

existing
profile, added a new one, and then the addresses were available. Thanks. click on
the email address, and select properties, it says that that name has been
deleted and is no longer a valid Address Book entry. But the entry is still
in the Contacts folder. Can I fix this as well?