After click on reply in open e-mail msg. window there is wrong e-mail address in To:

[Ing. Peter Cihan]

Hallo,

my collegue has really stupid problem. She has huge number of opened
window with messages in Outlook 2003 SP 2 (on Windows XP Pro SP2). If
she clicks on reply, the e-mail address in To: is diffrent. (e-mail
header is O.K. there is not different address in reply-to).

So, she has opened window with e-mail from (e-mail address removed) and if she
clicks on reply the answer wants to go to (e-mail address removed) and not to
(e-mail address removed)

Can you help me?

PS: She has new installation of operational system and MS Outlook.

 

[Ing. Peter Cihan]

Probably it is important, I forgot to write, that her .pst file has
almost 4 GB and archive .pst file almost 2 GB (or let say more than 3
GB and more than 1 GB). It is normal?

 

[Jocelyn Fiorello [MVP - Outlook]]

She still has a lot of open messages? Why not try closing them and
restarting Outlook?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

 

[Ing. Peter Cihan]

Yes, of course, but do it always/everytime?
Yes, she is little bit crazy, expert , so it is difficult to explain
here, that she uses MS Outlook in strange way.

If you close messages and click on reply in MS Outlook, it is O.K..
But not in window of message.

 

[Jocelyn Fiorello [MVP - Outlook]]

Try running Detect and Repair from the Help Menu and see if that helps. You
will need to have the Office installation CD handy.

By the way, if she is using the new Unicode-format .PST files that are the
default in Outlook 2003 and later, their large size of 2 or 4 GB is not a
problem, at least not for Outlook -- it can handle somewhere in the terabyte
range, theoretically. Of course, the bigger the data file in use, the slower
the program tends to be. You might want to look into archiving some of her
older data.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

 

[Ing. Peter Cihan]

Thank you, I will try.

Have a nice day.

Try running Detect and Repair from the Help Menu and see if that helps. You
will need to have the Office installation CD handy.

By the way, if she is using the new Unicode-format .PST files that are the
default in Outlook 2003 and later, their large size of 2 or 4 GB is not a
problem, at least not for Outlook -- it can handle somewhere in the terabyte
range, theoretically. Of course, the bigger the data file in use, the slower
the program tends to be. You might want to look into archiving some of her
older data.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- pleasereply
only to the newsgroup to preserve the message thread. ***