After downloading 9/21/05 updates, my scanner no longer functions

[LindaPaRealtor]

Office Professional 2002, downloaded 9/21/05 security updates. Scanner
feature no longers functions. Microsoft will not talk without a fee. They
think computer manufacturer should deal with this issue. HELP!

 

[Susan Ramlet]

Hi, LindaPaRealtor,

Have you tried re-installing your scanner software?

 

[Milly Staples [MVP - Outlook]]

Have you tried reinstalling the Scanner driver?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
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reading.

After furious head scratching, LindaPaRealtor asked:

| Office Professional 2002, downloaded 9/21/05 security updates.
| Scanner feature no longers functions. Microsoft will not talk
| without a fee. They think computer manufacturer should deal with
| this issue. HELP!