After installing SP2 Outlook configures all the time

[Renate]

Running Office2003 on Windows XP. I installed SP2 and ever since, Outlook
reconfigures every time I run it, or send an e-mail. I have run the Repair
feature but still have the same problem.

Does anyone know a solution to this problem?

 

[jlbsmom]

Is it almost like the screen flickers? If so, I have the same problem and
just posted a question about it too.

 

[Renate]

No, I actually get a dialog box that says something to the effect of
"configuring Outlook".

Renate

 

[neo [mvp outlook]]

This generally means that your Windows XP user profile is corrupt. Easiest
way to verify is to create a new user id for windows XP and see if it does
it under that new id.

 

[Renate]

Thank you. I'll try this.

This generally means that your Windows XP user profile is corrupt. Easiest
way to verify is to create a new user id for windows XP and see if it does
it under that new id.

 

[Mittu]

Hi,

Also, could you check for multiple installations of Outlook/Office in your
computer from Control Panel>Add/Remove Programs too?
Remove any other versions of Office(Trial editions) and check again.

Thanks,

Mittu

 

[Renate]

Hi Mittu,

The new user profile didn't help. Will now check as per your suggestion.

Thanks, Renate

 

[Renate]

Hi Mittu,
Sorry it took me so long to give you another update.

After trying different things, the solution that finally worked was to
uninstall Office 2003, then re-install it and install SP2.

Regards,
Renate