After installing SP2 Outlook says "Out of memory" - nothing works

[Webitor]

After installing a series of different updates, including SP2 for Office 2007
yesterday my Outlook refuses to do just about anything at all. When trying to
open a folder in a new window I'm told there is too little memory. Same if I
try to send/receive mail. I'm stuck :-(

I noticed that upon restart after the updates had been installed Outlook
went through a long operation of transferring a lot of mails around. I didn't
quite understand from where to where, nor did I get the option to say yes or
no before it started.

It maight be that I have more than 100 thousand mail foldelrs and attached
large archives but I have necer had any problems with this before, not even
when migrating from Office 2003 to 2007.

Can anyone help?

 

[DL]

What size is your data file?

I noticed that upon restart after the updates had been installed Outlook
went through a long operation of transferring a lot of mails around. I
didn't
quite understand from where to where, nor did I get the option to say yes
or
no before it started.

The update was updating the data file format, its not optional for sp2, but
integral to sp2

It maight be that I have more than 100 thousand mail foldelrs

I hope that was a typo

 

[Webitor]

After 2-3 reboots the problem seem to have fixed itself. I lost 4-5 hours on
this but it could have been worse.

Thx anyway!

 

[Webitor]

Actually, the problem is still there. I can now receive and send mail but I
still cannot access muy calendar (not enough memory), or open any folder in a
new window (not enough memory). This has to be the a SP2 problem, I never had
this before.

I'll reply to your questions below in case that helps:

What size is your data file?

My current Outlook file is 1,16 gig. I have also mounted several other big
archives, but they are not merged with the main Outlook file.

The update was updating the data file format, its not optional for sp2, but
integral to sp2

So in your opinion it shoiuldn't have any impact on the memory usage?

I hope that was a typo

Actually I meant thousands (although it could be that I have less than 1000,
at least I have a lot if also counting the mounted archives.

Anyway, my problem now is that I cannot open any other folders/cabinets to
move mails from eg. inbox to an archive file.

What next?

 

[Roger]

I have the same problem - in fact I made the mistake of closing down the
"open" folders in "personal folders" and these now won't reopen. I cannot do
anything - nothing can be sent, and I cannot even see what is in my in box.
This is under Vista Business on a Samsung X460, if that is any relevance. I
made a post on this earlier today - but although I have been told there is a
response, the notification hyperlkink fails to open anything - but I did make
the mistake of describing my Outlook as 97 when I meant to say 07 (ie 2007).

Roger

 

[Webitor]

The way I theorize so far is:

a) My Outlook file is very big (more than 1 gig)
b) The new SP2 has somehow in updating the file format made the file larger,
so large that normal memory cannot handle the file

If this is the problem I need to get the old file format back so I can
transfer some of the mails to an archive. Or I need to increase the memory
sufficiently to do the same thing.

Does anyone know what happens (if anything) if I uninstall the SP2 pack? Or
if I reset my VIsat system to a point prior to the SP2 install?

Any real knowledge very welcome...

 

[Ben M. Schorr - MVP (OneNote)]

How much RAM do you have in your machine? Do you have other apps open?

I'd be tempted to give Outlook as much room as possible (stop any
non-essential applications/services) and let it finish updating the
schema and reindexing the data file. Once it completes that process
things should be better.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q