After installing WindowsXP, how do I get my Outlook contacts back

G

Gary Gromet

My Windows98 crashed. I purchased and installed WindowsXP. My Outlook 2002
would not send and receive email and I received Object Not Found error
message. I followed OL2000 instruction which got my Outlook 2002 working but
the contacts contained in the Contacts Personal folder were gone.
I cannot find them.
 
D

Diane Poremsky [MVP]

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)
 
G

Gary Gromet

Thank you.
Excellent and easy to understand.

Diane Poremsky said:
If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)


Gary Gromet said:
My Windows98 crashed. I purchased and installed WindowsXP. My Outlook 2002
would not send and receive email and I received Object Not Found error
message. I followed OL2000 instruction which got my Outlook 2002 working
but
the contacts contained in the Contacts Personal folder were gone.
I cannot find them.
 

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