After Office 2003 SP1 Outlook is broke

[Larry D]

I installed Office 2003 SP1 and now I cannot get Outlook to run. It will
open but without the preview pane being open (which is the way I usually
have it) and if I try to open the preview pane Outlook crashes. If I open an
email Outlook crashes. I installed Office originally from a network location
and ran the patch from a CD and the update seemed to go fine, no errors. If
I try Repair or reinstall from either the network location or the CD I get
an error about a corrupted PCW_CAB_H7000_1 file. I was going to do a search
on my hard drive and CD for that file but found that under Start > Search it
displays 'Using Microsoft Outlook...' and that opens the search window from
Outlook instead of from Explorer.

Any ideas? TIA

 

[Milly Staples [MVP - Outlook]]

Try creating a new mail profile here: Control Panel->Mail Icon->Show
Profiles->New. Do not copy your old profile as it is probably corrupt.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Larry D asked:

| I installed Office 2003 SP1 and now I cannot get Outlook to run. It
| will open but without the preview pane being open (which is the way I
| usually have it) and if I try to open the preview pane Outlook
| crashes. If I open an email Outlook crashes. I installed Office
| originally from a network location and ran the patch from a CD and
| the update seemed to go fine, no errors. If I try Repair or reinstall
| from either the network location or the CD I get an error about a
| corrupted PCW_CAB_H7000_1 file. I was going to do a search on my hard
| drive and CD for that file but found that under Start > Search it
| displays 'Using Microsoft Outlook...' and that opens the search
| window from Outlook instead of from Explorer.
|
| Any ideas? TIA

 

[Larry D]

Milly,
I was able to open my current mail using the cmd line "outlook.exe
/cleanviews" and now the reading pane works and I can read all my email. I
still have the problem with Start > Search. It still only offers me the
option to search "Using Microsoft Outlook" Any ideas on that?

Larry