Next thing to try is deleting and reinstalling the mail account and using
Test Account Settings to see if you get an error. Failing that, contact
your ISP to see if they changed their mail account setup (most often it is a
requirement to authenticate that changes).
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, OTheMadness asked:
| Milly, thank you for your help! We have followed your instructions
| and the problem is still not resolved. Can you please further advice
| us what the next step should be.
|
| We greatly appreciate your time & help! Thanks!
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| I have been an MVP since 1999 but have been posting a bit longer
|| than that - probably started in 1997 or so.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, OTheMadness asked:
||
||| Milly,
|||
||| Did that, but same result. I see you've been doing this for some
||| time...1999? You're name has come up quite a bit in my research...
|||
||| I appreciate your help.
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| Have you tried a new mail profile? Create one and configure it to
|||| use the current .pst file.
||||
|||| --ÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, OTheMadness asked:
||||
||||| Milly,
|||||
||||| I like your style.
|||||
||||| Problem: Wife's computer suddently stopped receiving e-mail on
||||| Friday morning, kept receiving the following error message:
|||||
||||| Task 'mail.insightbb.com - Sending and Receiving' reported error
||||| (0x80040600) : 'Unknown Error 0x80040600'
|||||
||||| Now while the system attempts to Send/Receive files, it is
||||| accurately reading the number of messages coming from Insight...
|||||
||||| File size:
||||| Outlook1.pst = 107,273 KB
||||| OUtlook.bak = 87,904 KB
||||| Outlook.pst = 87,481 KB
||||| archive.pst = 31,968 KB
|||||
||||| Attempted the following solutions with no luck:
||||| 1.
http://support.microsoft.com/?kbid=814441
||||| 2. Test the Account Settings for the POP3 account - Everything
||||| tests fine
||||| 3. deleted all messages in the "deleted files" folder
||||| 4. deleted all messages in the "sent files" folder
||||| 5. went to POP3 service provider and deleted any "large" or
||||| "perceived large" files
|||||
||||| I've searched the world over and still haven't found "true love"
||||| of a solution...
|||||
||||| Not sure what I'm missing here...
|||||
||||| Whatever help or suggestions are appreciated.
|||||
||||| "Milly Staples [MVP - Outlook]" wrote:
|||||
|||||| What is the problem? Don't have time to go on a wild goose
|||||| chase.
||||||
|||||| State your problem (exact error message text, not just a number),
|||||| how big your .pst file is, and your Outlook version.
||||||
|||||| --ÂÂÂ
|||||| Milly Staples [MVP - Outlook]
||||||
|||||| Post all replies to the group to keep the discussion intact. All
|||||| unsolicited mail sent to my personal account will be deleted
|||||| without reading.
||||||
|||||| After furious head scratching, OTheMadness asked:
||||||
||||||| I've followed all of the recovery steps posted at
|||||||
|||||||
http://support.microsoft.com/?kbid=814441
|||||||
||||||| Still have a problem with error 0x80040600...
|||||||
||||||| Please help with suggestions.
|||||||
||||||| Thank you.