After upgrading from 2000 to 2003

[JayP322]

When upgrading from Office 2000 to Office 2003 (by performing an upgrade and
uninstalling 2000 then installing 2003), the following happens when trying to
open a word document.

1. If no Office Apps are running, opening a word document will start Word,
with no document loaded, or blank template.

2. If Word is launched first, and the document is selected it opens correctly.

3. If Outlook and Word are running, you cannot open a word document without
closing Outlook.

Any thoughts?

 

[Stefan Blom]

1-2. See http://word.mvps.org/faqs/apperrors/reregisterword.htm.

3. I don't use Outlook, so I can't help with this one.

--
Stefan Blom
Microsoft Word MVP


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[mole]

sounds to me like you have an install problem, i used 2003 for a long time
and could open both, one has to be minimised though! hope you work it out